Frequently Asked Questions 

Our technical FAQs can help you with login and system issues. 

The non-technical items cover general recruitment questions.  

bp employees should visit people@bp. 

Technical FAQs 

I forgot my password to log into my account 

If you can’t remember your password when attempting to log in after you've previously created an account, you can click on the ‘Forgotten password' link. 

You’ll then be asked to enter your email address and receive an email with a link to reset your password. 

Your account has been temporarily locked 

If your account is locked, this will only last for about an hour. 

After this time you will be able to again attempt to enter another password and/or follow the steps to create a new password. Waiting within this timeframe will be the quickest way to gain access to your account. 

If I still require further assistance? 

If these FAQs do not answer your query, please contact us. 

Non-technical FAQs – working at bp 

What qualities do you look for in a candidate? 

We look for individuals who not only bring strong technical skills and relevant experience, but who also embody our core beliefs and values — the foundation of how we work and grow together. 

At bp, we want candidates who: 

• Live our purpose – you care about safety, act with integrity and want to make a positive impact. 
• Play to win – you’re accountable, eager to learn and confident in your decisions. 
• Care for others – you’re kind, inclusive and build trust with those around you. 
   

These beliefs aren’t just cultural statements — they guide how we hire, lead and collaborate. They’re reflected in our interview questions, our development programmes, and our day-to-day decision-making. 

We also value: 

• Clear communication. 
• Teamwork and leadership. 
• Commercial awareness. 
• Adaptability and ownership. 
   

Together, these qualities help us build diverse, high-performing teams that are ready to tackle the energy challenges of today and tomorrow — safely, ethically and collaboratively. 

Learn more about our culture and values. 

What is the working environment like at bp? 

We offer a flexible, inclusive and collaborative working environment. Many office-based roles follow a hybrid working model for certain roles, balancing connection and productivity. Our culture is shaped by our core beliefs. 

We support career growth, wellbeing and diverse perspectives across all our global locations. Whether you're in London, Houston, Pune, or beyond, you’ll be part of a team that values what you bring and helps you thrive. Explore more at careers.bp.com/locations.

Follow us on Instagram @life.at.bp and Facebook www.facebook.com/bpcareers, where you will find a range of photos celebrating our culture, colleagues and careers around the globe. 

What is the range of benefits bp offers? 

We offer a competitive salary which takes into consideration your experience, as well as internal and external market data. 

There are regional variances but, broadly speaking, benefits may include: 

• Health care – medical/dental/vision. 
• Protection – life insurance/short- and long-term disability. 
• Accidental death/occupational accidental death. 
• Pensions and savings plan. 
• Annual cash bonus. 
• The share value plan – designed to reward long-term sustained performance and create alignment with the delivery of value for shareholders. 
• Vacation and holidays.

What opportunities are there for career progression? 

The size, global scale and diversity of our business mean there are fantastic opportunities. If you show genuine desire, skill and initiative we’d be delighted to help you develop your career. 

Vacancies are posted on our internal applications system so employees can review and discuss these opportunities with their line managers. 

What other opportunities are there at bp?  

Search for live bp vacancies and find out more about Castrol careers. 

Are there flexible working options? 

At bp, we recognize that there is no one standard flexible working policy that will suit every individual. As a result, we have developed a comprehensive range of flexible working options based on some core principles, which vary across each of the countries in which we operate. We are open to discussing these with you once you have reached the face-to-face interview stage of the recruitment process and these discussions will be very much role- and location-dependent. 

Non-technical FAQs – diversity, inclusion and disability 

Is there a diversity and inclusion policy?  

We are committed to a culture of diversity at bp. It helps us attract, develop and retain outstanding talent – regardless of background. Our selection and assessment processes are free from bias or discrimination. Everyone is given access to opportunities within the organization. 

I have a disability, illness or injury which means I need an adjustment or additional support in the recruitment process. What should I do?  

Please let us know by contacting us and we will advise you what to do next if you need an adjustment, for example due to an illness, injury or a disability. All information provided to us by you will be treated with complete confidentiality. We will do our best to support you and make reasonable adjustments where possible. 

Non-technical FAQs – application process 

How can I verify that my CV has been received? 

After submitting your application for a job, you should receive an email confirming that your application has been received. It may take up to 48 hours for you to receive this message. If, after 48 hours, you have still not received the email confirmation: 

• Check your junk email or spam email folder. 
• Check that the email address you used for the application process was the correct one. If you are still experiencing issues, please contact us. 
   

Do you accept applications by email? 

We encourage you to use our online application process. If you are using assistive technologies, please contact us and we will advise you what to do next. 

Am I allowed to apply to more than one role/programme or office location? 

For our graduate programme, we welcome one application per year. For experienced hire roles, while you can only apply once to a role, you are able to apply for other positions simultaneously. 

If I am unsuccessful at any stage of the recruitment process, when can I reapply? 

If you have been considered for an early careers position (graduate, internship or apprenticeship) and are not successful, you will need to wait until the following year before applying again. We open for new applications each September. 

Are there application deadlines? 

Please note that vacancies will be filled on an ongoing basis after opening and we may close applications before the stated deadline. Therefore, we highly recommend you submit your application as early as possible to be considered for the opportunity of your choice. 

I have international qualifications. How can I check that these are equivalent to the qualifications needed for the role for which I am applying? 

International qualifications can be verified using NARIC, for which candidates will have to pay. 

How can I check the status of my application?  

Log in to your account and enter your login details (created at time of your initial application). Once you’ve logged in you will be able to view your applications and their current statuses. 

Can I have feedback on my application? 

Due to the high volumes of applications, we are unable to provide specific feedback at earlier stages in the process. Feedback will be provided after the final stage.