The Senior Team Leader role exists to manage and supervise the team responsible for the delivery of services related to Supply Chain within the Lead to Stock and Order to Cash area.

The Senior Team Leader will manage a team of Supply Chain Experts that have primary responsibility for providing analytical support to the Castrol Demand Management process; covering activities across Demand Planning and Forecasting, Demand Execution and Demand Control;  managing the production planning processes for items manufactured by BP plants or Third parties, ensuring we have the right products, at the right time and in the right place to meet customer demand and inventory targets across the performance unit.

The team is also responsible for primary and secondary export distribution, including order entry, availability check and allocation as well as delivery planning and scheduling with the warehouse, freight forwarders and preparation of the necessary export and billing documentation for the customers.

The Senior Chain Team Leader is also the focal/ critical issue point for our 4PL and 3PL logistics partners, production plants, Sales and Demand working together with them on improvements and holding them accountable for providing the most effective solutions. 

KEY ACCOUNTABILITIES

Functional:

Lead and review operational performance for the team regularly against the defined objectives (Service Level agreements, processes, policies) and plan corrective actions accordingly to ensure the organizations timely delivery of:

• Demand Management services to Castrol

• Production and 3rd Party Planning services

• Planning Master data and NPI analytics processes

• Export activities, primary and secondary distribution

Lead and/or support external/internal audits, identify and control risk and drive incident investigations.

Ensure adherence and compliance with the Code of Conduct, BP Policies and ISO standards across the Demand Management organization.

Provide relevant support and collaborate with internal and external partners (Third parties) and customers as the need arises to resolve issues and queries, manage the operational relationship with the Supply Chain function

Demand management:

• Coordinate consolidated response to regional Demand activities including prioritization of Customer Demand, focal point for the Regional Demand Organization.

• Production planning & Deployment Requisition planning:

• Creates a robust and feasible packed goods deployment plan of what needs to be shipped from the source plant location across the distribution network to ensure that stock availability is improved, and stock obsolescence is minimized

• Works closely with the rest of the regional planning team to ensure stock is available across the distribution network to meet customer service target levels within agreed inventory budget levels

• Creates an achievable production plan for the next 24 months

• Works with the S&OP Manager to develop robust plant Rough Cut Capacity Plans (RCCP) for all filling lines and key blenders to resolve capacity imbalances in the medium to long term horizon.

• Works closely with the NPI & Product Lifecycle Manager to ensure that product plans are reflected in the production plans and are driven to agreed timelines and deliverables e.g. managing then phase in and phase out of stocks

• Working with Master Data Administrators and Plant Schedulers to ensure production planning master data is accurate and reflects reality with regular reviews are in place to drive improvements.

• Works with the plant MRP teams to ensure the correct stocking policy is embraced for bulk intermediate oils and the right levels of safety stocks are being planned.  

• Facilitates the monthly Plant Supply Reviews for the plants in their Cluster.  

Export management:

Ensure adherence and compliance to the relevant customs clearance regulations and related tax regulations

Ensure adherence and compliance with ADR regulations (Dangerous Goods regulations)

Ensure adherence and compliance with Excise goods regulations and related taxation

Regularly run analysis on Loss Funnel commitments around drop sizes and transport costs, ensure best transport options are picked, in line with our budgetary limits

Manage and supervise operational activities of the team including:

–                Coordination of transportation and Storage & Handling daily operations

–                Ensuring and follow up BP HSSE rules and policies are aligned with for all Storage & Handling and transportation activities

–                Working closely with logistics providers (4PL, 3PLs); warehouse operators, customs agents and customers to manage logistics queries, complaints and to optimize and improve service

–                Maintain freight costing data in SAP in order to ensure a correct estimation of logistics providers invoices

Service Management & Continuous Improvement:

• Run and analyse relevant reports, review the operational performance of the team on a regular basis to ensure performance as per agreed service levels, key management metrics and goals and plan corrective action accordingly.

• Plan, develop and monitor implementation of quality and process improvement by employing technology, continuous improvement initiatives, best practices and data-driven management. Track progress and suggest recommendations for improvement as required

• Develop and maintain strong working relationships with key internal partners and external stakeholders at relevant levels.

• Drive cross functional collaboration and identify, resolve and develop solutions for complex, raised and systemic operational problems to always ensure consistent and high-quality Supply Chain Services.

Leadership & Supervisory

• Set goals and clarify expectations, provide regular feedback and conduct performance appraisals, reward and discipline employees.

• Coach team members to address process gaps, identify inefficiencies and help to embed a continuous improvement culture in the organisation, support long term career development of key talents.

• Provide opportunities for learning and self-development to build capability of the team and ensure competency in performing Tower activities

• Identify training opportunities focused on building capability of the team.

• Support Tower Leadership in developing a high performance culture promoting continuous learning and focusing on meeting / exceeding customer needs / expectations.

• Support Tower Leadership in driving the implementation and development of the GSC organization locally

Resource Management

Perform FTE sizing, plan and assign work to team members, monitor adherence to workforce schedules and highlight gaps.

Education & experience

• Educated to Degree level or equivalent. With 5 years operational experience in Sales and Customer management, finance or supply chain is required, Supply Chain (Planning/ Demand management / Export management) experience

• Experience in supply chain planning and extensive knowledge of S&OP/ SO&E

• Deep functional knowledge, expertise and experience in detailed supply chain processes & policies

• Highly analytical, numerate with a strong attention to detail

• Able to work well under sustained pressure with conflicting demands, optimizing resources and responding to fast changing circumstances.

• Minimum 3 years’ experience in a people leadership role ideally in a B2B environment

• Experience of working with a diverse team across different geographies

• Knowledge and use of SAP and Kinaxis Rapid Response

REQUIRED SKILLS/EXPERTISE

• Excellent written/oral communication skills and ability to build effective working relationships on multiple levels of the organisation.

• Strong people management skills that facilitate others to play to their strengths.

• Strong performance management skills with experience of managing both quantitative and qualitative targets and a track record of achieving goals.

• Strong time management and organisation skills, able to prioritise and handle urgent issues and customer concerns.

• Highly motivated and ambitious to deliver value to end customers and business both operationally and financially

• Strong commercial competence.

• Strong impact, interpersonal, influence and communication skills with proven capability and potential to make a meaningful contribution to the business.

We are an equal opportunity employer and value diversity at our company! We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.