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Full time
Workplaces Services Manager, Castrol India
India | Mumbai, India

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Job category
Business Support
Experience level
Intermediate
Relocation available
This role is not eligible for relocation
Job type
Professionals
Travel required
Some travel may be required with this role, this is negotiable
Job code
RQ110996
Job category
Business Support
Job type
Professionals
Experience level
Intermediate
Travel required
Some travel may be required with this role, this is negotiable
Relocation available
This role is not eligible for relocation
Job code
RQ110996
Job Description

Are you ready to join a team that’s driving the future of lubricants & beyond and setting new industry standards? Discover how our diverse and passionate people at Castrol are shaping the industry – and how you can be part of this journey.

We’re seeking versatile experts who share our passion for innovation and excellence. Bring your outstanding perspective, collaborative spirit, and challenge our thinking as we continue to lead the way in the lubricants' market & build businesses beyond lubricants. This is your chance to learn, grow, and thrive in a dynamic and inclusive organization.

Apply now!

Castrol is a global leader in lubricants and part of the bp Group, one of the world’s largest energy companies. In India, Castrol is a publicly listed company, leading in the Automotive, Industrial, and Marine lubricant sectors. With iconic brands, steadfast innovation, strong customer relationships, and a team of highly motivated employees, we have maintained our market leadership in India for over a century. Our robust manufacturing and distribution network in India helps us reach consumers through more than 135,000 outlets.

At Castrol, success knows no bounds. We offer a fast-paced learning environment where you can develop your career, whether in specialized functions or on a general management track. Castrol India has a proud legacy of championing top talent for leadership roles, both locally and globally.

This is a role within the Castrol organisation, and the successful candidate will become part of the Castrol ring-fence.  If you are part of the ring-fence, it is expected that your employment will move with Castrol to new ownership

Role Synopsis:

The role holder drives end to end workplace and administrative strategy for Castrol India—serving as a critical operational anchor by integrating facilities management, governance, and people experience to deliver safe, compliant, and high performing workplaces.
Leads administrative teams and vendor ecosystems while acting as a strategic bridge to leadership—ensuring seamless operations, strong cost discipline, and alignment of workplace practices with business priorities and culture.
This role covers all our offices / plants and other properties!

Role Accountabilities:

  • Workplace Operations: Accountable for the strategic operation and governance across all Castrol offices and plants (if applicable) in India 

  • Strategic Property Planning: Collaborate with workplace SMEs to create a three-five-year strategic outlook and planning cycle, aligning property space requirements with the strategic needs of the business.

  • Safety and Compliance: Ensure safe, reliable spaces and operations, adhering to robust safety protocols and compliance standards in line with Castrol's practices and supporting all OMS applicable activities 

  • Financial Management: Manage country financial performance against a budget responsibility ensuring efficient financial oversight and cost control.

  • Operational Excellence: Oversee the strategic management of office services across India to ensure they are consistently implemented in a sustainable, efficient, and effective manner.

  • Change and Growth Programs: Drive strategic change and innovation in alignment with business needs.

  • Third-Party Supplier Management: Across India, ensure third-party suppliers meet performance standards aligned with global policies and follow local legislation, capturing and acting on any regulatory changes.

  • Governance and Risk Management: Meet governance requirements with comprehensive documentation and management policies to mitigate workplace risks.

  • Business Relationship Management: Foster strong relationships with all BP entities, ensuring services meet both current and future business needs in collaboration with workplace SMEs. Focus on stakeholder management for smooth operations with a clear focus on customer delight, timely delivery and cost effectiveness

  • Team Performance Management: Effective team management by empowering, coaching and aligning roles & responsibilities to seek maximum output. 

  • Ensuring Labour law compliance for across Castrol  offices in India relating to offices related labour compliance. Front line sales fleet management 

  • Participation in projects as needed from time to time

Experience and Qualifications:

Education: University or technical college degree in Hospitality real estate or Facilities Management or equivalent professional experience in similar organisations

Experience:   10 years’ experience in the workplace industry

Other competencies

  • Well-developed interpersonal communication style and demonstrable
    Inclusive leadership skills

  • Experience in achieving results in diverse cultures and drives an inquisitive yet respectful attitude whilst promoting innovation and continuous improvement

  • Knowledge of managing process efficiency, data quality, systems performance and development, project & programme management and change control, in particular with respect to implementing workplace services outsourcing initiatives

  • Entrepreneurial thinking, demonstrating extensive understanding of business inter connectivity and the ability to act upon this understanding

  • A successful track record of initiating, leading and managing multiple service functions in a complex environment whilst simultaneously transforming the services

  • Leading and inspiring internal and outsourced partnerships and teams to deliver high levels of achievement and innovation

  •  Experience of leadership within property and workplace services in a large multinational organisation

  • Previous experience of facilities & property management, preferably in a global enterprise with a diverse range of operations, property types and installations

  • Proven experience of managing FM service contracts and in managing multi $m

  • Outstanding stakeholder engagement skills, building sustainable networks of using high Emotional Intelligence

  • Confident individual who takes ownership and leads by example

  • Experience and knowledge of using health and safety, environmental and quality management systems

  • Significant experience gained whilst working in an operational environment with a focus and culture of critical environments and HSSE

  • Appropriate language skills to operate in geographical context

Culture:

bp believes in creating a culture that allows you to live our purpose, play to win while caring for others - and there is a huge focus on diversity equity and inclusion. We are a very open and respectful organization, where there is a lot of respect given to listening to all perspectives and hence people are encouraged to speak up, contribute at all levels irrespective of level or department.

The marketing team is a bunch of energetic and passionate individuals from varied backgrounds, and we thrive on being able to learn from each other as well as a lot of external orientation from the best in the industry. we deeply value partnerships especially with our sales colleagues and strongly believe in the power of igniting one team to be able to break barriers, challenge status quo and create new achievements

Legal Disclaimer:

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

 

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

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Other paid leave


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bp employee outdoors on park bench talking on phone, showcasing flexibility and work-life balance.

Our innovative Energize recognition points programme and spot awards translate exceptional performance into tangible rewards, to motivate our high performers.

 

Pay


bp offers competitive pay in line with industry standards, making us an employer of choice.
 
Discretionary bonus


We offer discretionary bonuses to reward strong company, business unit and individual performance, and recognition awards, including those related to long service. 
 
Retirement, savings & insurance


We offer a range of discretionary retirement, savings and insurance benefits to help provide you and your family with financial security. 
 
Job-based allowances


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Along with annual leave in addition to public holidays, we provide bp employees with comprehensive sick leave and compassionate leave coverage.
 

bp employees cycling with helmets on site, highlighting sustainable mobility and workplace safety.

We offer a variety of flexible benefits designed to priortize your wellbeing, giving you choices that align with your lifestyle.

 

Keeping well


At bp, we believe a happy and healthy workforce is in everyone's best interests. We offer comprehensive healthcare benefits and health checks, flu vaccinations and access to company-appointed online doctor appointments available 24/7.
 
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Flexible benefits


We offer a variety of benefits designed to prioritize your wellbeing. Our aim is to provide you with the support and flexibility needed to meet your individual and family needs.
 

Family at bp pulse EV charging station, highlighting sustainability, clean energy, and family values.

Our family-forward leave options show our commitment to supporting you and your loved ones.

 

Family-forward leave policy


At bp, we recognize the significance of family. We provide comprehensive paid maternity, parental and adoption leave to support you in cherishing important moments, bonding with loved ones and transitioning smoothly into your new role as a parent.
 
On-site parent facilities


At bp, we want to help you manage your work and family commitments by providing an onsite parent room in our office.
 

bp employees playing pool in office, highlighting collaboration, teamwork, and workplace culture.

We encourage collaboration within our offices by creating spaces that enable teamwork and innovation.

 

Office space


We ensure a comfortable work environment for everyone. Our workspaces are designed with inclusive accessibility in mind, to promote mobility and access for all. 
 
Equipment


At bp, we support you with the right furniture and equipment and offer you an ergonomically safe and comfortable environment to help you perform at your best.
 
Eat & drink well


At bp, you will find free tea, coffee and snacks on us to help you stay energized throughout the day.
 

bp employee outdoors on park bench talking on phone, showcasing flexibility and work-life balance.

Elevate your career while being rewarded.
 
Pay


bp offers competitive compensation packages, wide range of ‘Cafeteria’ elements to help you live well, and plan for the future.
 
Discretionary bonuses


Great work brings opportunities at bp. We offer discretionary annual bonuses to reward strong company, business unit and individual performance, as well as recognition awards and spot bonuses.
 
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bp employees enjoying coffee break outdoors, smiling and connecting at picnic table, reflecting teamwork and wellbeing.

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Learning & development


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Business Resource Groups (BRGs)


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bp employee at restaurant table with meal, highlighting work-life balance and personal wellbeing.

Your work should never prevent you from enjoying life beyond bp.

 

Hybrid & flexible working


At bp, we understand the importance of balancing work and personal obligations. Where possible, we offer employees a hybrid model of work and consider flexible working arrangements.
 
Career break leave


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bp employees cycling with helmets on site, highlighting sustainable mobility and workplace safety.

We strive to create an environment where people feel safe and cared for.

 

Keeping well


At bp, we believe a happy and healthy workforce is in everyone's best interests. We offer comprehensive healthcare benefits and health checks, including private health care, with a wide range of in- and out-patient medical services.
 
Mental health


At bp, we focus on wellbeing, and provide training and resources – such as an employee assistance programme, a global wellbeing portal and mindfulness resources – to help employees navigate the ups and downs of life.
 
We champion employee wellbeing by offering medical insurance and a global wellbeing portal so you have the right resources to thrive.

Family at bp pulse EV charging station, highlighting sustainability, clean energy, and family values.

Grow your family, safe in the knowledge you have support at work.

 

Baby goodie box


bp employees receive a baby goodie box as a small gesture to welcome a new child into their family.
 
Family-forward leave policies


We offer generous maternity, family and adopter leave at bp to help you bond and adjust to your new roles.
 
On-site parent facilities


At bp, we want to help you manage your work and family commitments by providing onsite mother-baby rooms across many bp sites.
 
We offer extended childcare leave options, including one-month paid parental leave for fathers, secondary caregivers and non-biological parents.

bp employees playing pool in office, highlighting collaboration, teamwork, and workplace culture.

Bring your whole self to work in our safe, inclusive and energizing work environment.

 

Eat & drink well


At bp, you will find free tea and coffee facilities, fruit on us and a wide range of dining options to help you stay energized throughout the day.
 
Relax, recharge & have fun


Our offices provide more than just a place to work from. Recharge with an in-house massage or yoga class, and connect with colleagues in our Playzone, with sports and games.
 
Equipment


At bp, we support you with the right tools and equipment for your job – including a company phone and device – to help you work in a safe, ergonomically aligned and comfortable environment.

We offer state-of-the-art offices with a bike rack and changing rooms, a sky bar and chill-out spaces, across many bp sites.

bp employee outdoors on park bench talking on phone, showcasing flexibility and work-life balance.

Elevate your career while being rewarded.

 

Pay


bp offers competitive pay in line with industry standards, making us an employer of choice. 
 
Discretionary bonus


We offer discretionary bonuses to reward strong company, business unit and individual performance, and to recognize long service and commitment to the organization. 
 
Travel


bp provides travel-related benefits like company cars for some roles, designed to ease your commute. We also provide transport to and from the office in some locations, including for nightshift workers.
 
Retirement, savings & insurance


There are a range of discretionary retirement, savings and insurance benefits available to help provide you and your family with financial security. 
 
Our innovative Energize recognition points programme and spot awards translate exceptional performance into tangible rewards, to motivate our high performers.

bp employees enjoying coffee break outdoors, smiling and connecting at picnic table, reflecting teamwork and wellbeing.

Work, learn and grow alongside people who are among some of the very best at what they do.

 

Learning & development


bp is a learning organization. Whether you’re looking to reskill, upskill or build the skills you already have, we can help you with the support and resources you need.
 
Business Resource Groups (BRGs)


Our BRGs – including Pride and Women’s International Network – are our global communities where we embrace different ideas and perspectives freely.
 
Empowering women


Our inclusive hiring policy ensures we follow a gender-neutral approach to talent acquisition. We are dedicated to equipping women to achieve their full potential, and offer BRGs as well as awareness and development programmes on topics of interest.
 
Unlock a unique development experience with 'grow@bp', a comprehensive online platform offering accessible development opportunities for every bp employee at their fingertips 24/7.

bp employee at restaurant table with meal, highlighting work-life balance and personal wellbeing.

At bp we aim for everyone to enjoy life beyond work and achieve a healthy work-life balance.

 

Hybrid & flexible working


We understand the importance of balancing work and personal obligations and offer a hybrid model of work for certain roles and consider flexible working arrangements. 
 
Paid leave


Along with annual leave in addition to public holidays, we provide bp employees with comprehensive sick leave and compassionate leave coverage. 
 
For certain roles, bp's hybrid working approach gives employees the opportunity to work flexibily.

bp employees cycling with helmets on site, highlighting sustainable mobility and workplace safety.

We strive to create an environment where people feel safe and cared for.

 

Keeping well


At bp, we believe a happy and healthy workforce is in everyone's best interests. We offer comprehensive healthcare benefits – such as private medical insurance, access to online doctors, including 24/7 doctor on-call and emergency services, and annual health check-ups for you and your family. 
 
Mental health


At bp, we focus on employee wellbeing, and provide 24/7 support tools such as an employee assistance programme, our wellbeing challenge app ‘Thrive’, and offer regular training to help you navigate the ups and downs of life.
 
We champion employee wellbeing and offer free access to the Headspace meditation app, ensuring you have the resources to thrive.

Family at bp pulse EV charging station, highlighting sustainability, clean energy, and family values.

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Child and elder care


At bp, we want to help you manage your work and family commitments with on-site facilities, including creches at some sites, as well as medical insurance for parents of employees. 
 
Family-forward leave policies


We offer maternity, paternity and adopter leave at bp to help you bond as a family and adjust to your new role.
 
Our extended childcare leave options including four weeks paternity leave, show our commitment to supporting family care.

bp employees playing pool in office, highlighting collaboration, teamwork, and workplace culture.

Bring your whole self to work in our safe, inclusive and energizing work environment.

 

Office space


We ensure a comfortable work environment for all. Our workspaces are designed for inclusive accessibility, to promote mobility and access for all.
 
Food


At bp, you will find subsidized nutritious food options to help you stay energized throughout the day. 
 
Equipment


At bp, we support you with the right furniture and equipment and offer you an ergonomically safe and comfortable environment to perform at your best.
 
Relax, recharge & have fun


Our offices provide more than just a place to work. We offer spaces to recharge and organize informal fun events to connect with colleagues.
 
We offer multi-faith, wellbeing and shower rooms as well as game zones, across many bp sites.

bp employee outdoors on park bench talking on phone, showcasing flexibility and work-life balance.

A competitive salary is just the start. Whether you’re looking for discounts or hoping to save for the future, we offer a wide range of benefits to support your financial wellbeing.

bp employees enjoying coffee break outdoors, smiling and connecting at picnic table, reflecting teamwork and wellbeing.

We’re here to help you learn and grow – at work, in life and as part of the wider community. During your time at bp, you’ll find many opportunities to get involved, develop new skills and contribute to causes close to your heart.

bp employee at restaurant table with meal, highlighting work-life balance and personal wellbeing.

We want to help people get the most out of life. So wherever practical and subject to policy, we aim to give you greater control over when and where you work. For certain roles, that includes opportunities for hybrid working and the chance to purchase extra time off.

bp employees cycling with helmets on site, highlighting sustainable mobility and workplace safety.

For certain roles, we offer a range of benefits to help you and your family stay well, including discretionary private medical insurance cover, a generous wellbeing allowance and support for mental health.

Family at bp pulse EV charging station, highlighting sustainability, clean energy, and family values.

We don’t want anyone to miss out on precious time with their family. That’s why we offer paid leave for all new parents, including adoptive parents. We also provide support for child and elder care.

bp employees playing pool in office, highlighting collaboration, teamwork, and workplace culture.

On the days when you come into the office, we want to give you a great experience. Enjoy subsidised food and drink across many sites. Relax in one of our many break-out areas. Take part in family days and other fun, social events.

Disclaimer

 

This is a high-level summary only of terms and current discretionary benefits applicable to certain roles. Some rewards, benefits and policies are at managers’ discretion and vary depending on where you work within the business. All terms subject to contract and all discretionary benefits subject to policy and eligibility.

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